Associate Manager, Customer Experience Partner Success

doordashusa · New York, NY; Seattle, WA; Phoenix, AZ; San Francisco, CA

4+ years professional experience, 7+ years people management Hybrid

4 weeks ago

Quality managementOperations managementPartner/BPO network managementKPI accountabilityStrategy developmentCross-functional leadershipData analysisAI implementationExecutive communicationTeam coaching and mentoringRoot cause analysis

Job Description

About the Team Customer Experience and Integrity (CXI) operates DoorDash's global support network. Partner Success (PxS) manages the partner-operated network that delivers Tier 1 support across millions of weekly contacts. Our job is to make sure every interaction is a Perfect Interaction: resolved on the first contact, accurate, fast, and within policy. We do that by setting the standards, sizing…

Designation: Associate Manager, Customer Experience Partner Success

Location: New York, NY; Seattle, WA; Phoenix, AZ; San Francisco, CA

Industry: Food Delivery / Logistics

Source: doordashusa Careers

Imported from the organization's official career portal.

This position may no longer be accepting applications — it was no longer listed on the employer's own career portal as of our last check.

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