IT Service Manager
ServiceCentral · Noida
Mid-level (4-8 yrs)
ITILHelpdeskSLA ManagementVendor Mgmt
Job Description
ServiceCentral is looking for an IT Service Manager to oversee our internal IT support workflows. You will manage service level agreements, lead the support team, and handle vendor relations. A solid understanding of ITIL frameworks, strong operational management skills, and a commitment to high-quality IT service delivery are essential for this role.
Location: Noida