Strategic Account Manager – Managed Services
Maximizing value across strategic enterprise accounts
Omnitech Enterprise · Mumbai, India
Job Description
As a Strategic Account Manager for Managed Services at Omnitech Enterprise, you will manage, retain, and expand a portfolio of premier enterprise clients utilizing comprehensive IT managed services and cloud solutions. You will drive cross-selling and upselling initiatives, conduct regular executive business reviews, and identify new opportunities for revenue expansion. Your role involves maintaining accurate pipeline data in Microsoft Dynamics CRM, coordinating with cross-functional service delivery teams to resolve client issues, and negotiating contract renewals. Additionally, you will build trusted relationships with C-level stakeholders, draft customized commercial proposals, monitor account profitability, manage contract documentation, and ensure exceptional client satisfaction to minimize churn and maximize long-term customer lifetime value across enterprise accounts.
Designation: Account Manager
Location: Mumbai, India
Industry: IT Managed Services