Technical Support Engineer
SoftSupport · Noida
Entry-level (1-3 yrs)
TroubleshootingTicket ManagementWindowsNetworking
Job Description
SoftSupport is looking for a Technical Support Engineer to provide remote assistance to our software users. You will troubleshoot technical issues, manage support tickets, and escalate complex bugs to the engineering team. Strong communication skills, patience, and a solid foundation in Windows environment troubleshooting and basic networking concepts are necessary.
Location: Noida