Technical Support Lead
SupportCore · Mumbai
Senior (5-8 yrs)
Helpdesk MgmtITILNetworkingEscalation Mgmt
Job Description
SupportCore is looking for a Technical Support Lead to manage our client-facing support team. You will lead the helpdesk, handle critical escalations, and manage team performance against SLAs. Strong leadership, deep technical knowledge of network/system support, and the ability to drive team efficiency are essential for this management role.
Location: Mumbai